Privacy Policy

Effective Date: July 16, 2026

Monterey Bay Hearing Solutions

Monterey Bay Hearing Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information collected through our website and communications.

Information We Collect

We may collect:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Appointment requests
  • Hearing healthcare information you voluntarily provide
  • Information submitted through our website contact forms

How We Use Your Information

We use your information to:

  • Schedule appointments
  • Respond to questions and inquiries
  • Provide hearing healthcare services
  • Send appointment reminders
  • Communicate regarding your care
  • Improve our services

We are the only owners of the information collected on this website. We only collect information that you voluntarily provide through email, contact forms, telephone calls, or other direct communication.

We will use your information only to respond to your inquiry or provide the services you request. We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

SMS/Text Messaging

If you opt in to receive SMS text messages from Monterey Bay Hearing Solutions, you may receive text messages regarding:

  • Appointment Reminders
  • Customer Care
  • Feedback Requests
  • Office Notifications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out of further messaging.

Reply HELP for more information.

Mobile Information

We will not sell, share or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

HIPAA

We protect your health information in accordance with applicable federal and California privacy laws, including HIPAA where applicable.

Cookies

Our website may use cookies and analytics to improve user experience.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

Changes

We may update this Privacy Policy periodically. Changes will be posted on this page.

Contact Us

Monterey Bay Hearing Solutions

880 Cass Street, Suite 101

Monterey, CA 93940

Phone: (831) 325-2722